Welcome to the world of GLO-UP - where a little #GLO-tivation is all you need to achieve your goals! With GLO-UP GIRLS, you can express yourself through self-care, spa play, manicures and makeup, and discover surprise fashions, accessories, and magical transformations.

Makeover your GLO-UP GIRLS doll from pyjamas to the runway - while pampering yourself along the way. And just like every real girl.Each GLO-UP GIRLS doll has a unique personality and style, and awesome aspirations. So what are you waiting for? Let #GLO!.Meet the fab and fierce friends that make up the #GLO squad.
Each GLO-UP GIRLS doll comes with unique styles and surprises, and lets you experience the whole process of GLO-UP!.

Erin is clever, street-smart, strong-willed and independent.
She always chatting with friends and the first one to the party. Oh - and she loves pulling pranks on her friends.
Aspiration: Renowned Art Star.

The Toys101 Fast Dispatch Commitment

We aim to deliver your order within 2 to 4 business days.

Once you place your order, we’ll pick, pack, and dispatch it within 1 business day. So, if you order now, we’ll have it on its way by the same time tomorrow. If today’s a weekend or public holiday, we’ll dispatch it on the next business day.

You’ll receive two emails from us:

1. Invoice – sent once your order is picked and packed.
2. Tracking details – sent when the courier collects your parcel from our warehouse.

Delivery usually takes 1 to 3 business days, depending on your location. South Island and rural customers—you know the drill! During busy times (like the Christmas rush), delivery may take an extra 1 to 2 days.

Outer Island Deliveries

We love sending toys to the Outer Islands (e.g. Chatham, Kawau, Waiheke, Great Barrier)—thanks for shopping with us! We think you’ll find our delivery fees to these destinations very reasonable.

Delivery Fees

New Zealand’s geography makes courier costs a bit tricky, but we’ve worked hard to keep things fair. Our fees reflect not just distance, but also the care and packaging we put into getting your toys to you safely.

 

Auckland, Waikato & Bay of Plenty

• Flat delivery fee: $9.99 incl. GST

 

North Island – Northland, Taranaki, Gisborne, Hawke’s Bay, Manawatu, Wellington

Order Total (incl. GST)	Delivery Fee (incl. GST)
$0.00 – $99.99	$9.99
$100.00 – $199.99	$12.49
$200.00 and over	$14.99

 

South Island – Nelson, Marlborough, Tasman, West Coast, Canterbury, Otago, Southland & Chatham Islands

Order Total (incl. GST)	Delivery Fee (incl. GST)
$0.00 – $99.99	$9.99
$100.00 – $199.99	$14.49
$200.00 and over	$19.99

Important Notes

Toys101 is not responsible for:

• Delivery delays caused by courier network disruptions
• Orders sent to incorrect addresses due to errors entered at checkout

Damaged or Missing Orders

We want your experience with Toys101 to be joyful from start to finish. If your order arrives damaged—or doesn’t arrive at all—please let us know straight away.

When damage or loss occurs, we charge the courier company for the cost of replacing your items. But here’s the catch: we only have 7 days from the delivery date to make a claim. So we need your help—please contact us as soon as possible so we can sort it out quickly and get things back on track.

📧 Email: sales@toys101.co.nz
📞 Phone: 022 060 6622

Photos of any damage are super helpful and appreciated!