The Thomas & Friends™ Wooden Railway Knapford Station Passenger Pickup Playset lets kids bring all the exciting loading and unloading action from the iconic Sodor train station to life right in their homes. Crafted with wood sourced from well managed forests, this railway playset features 2 floors for passengers and their baggage to travel around, a working elevator and baggage claim to lift and load cargo, and coaches Annie and Clarabel for passengers to 'board'. Kids can bring their favorite engines to Knapford Station and place them side by side on the Clackety Track™ pieces to recreate favorite scenes from the show! (Engines sold separately and subject to availability.)

• Bring to life all the exciting train station action from the Thomas & Friends™ show with this Knapford Station playset
• Made with wood sourced from well managed forests for memories that last
• Two floors for passenger boarding and baggage loading/unloading play, plus working elevator and baggage claim, working crossing gates, and Annie & Clarabel passenger cars
• Includes 4 Clackety Track™ adapters. Connect any Thomas & Friends™ wood track to expand the play! (Track sets sold separately and subject to availability.)

The Toys101 Fast Dispatch Commitment

We aim to deliver your order within 2 to 4 business days.

Once you place your order, we’ll pick, pack, and dispatch it within 1 business day. So, if you order now, we’ll have it on its way by the same time tomorrow. If today’s a weekend or public holiday, we’ll dispatch it on the next business day.

You’ll receive two emails from us:

1. Invoice – sent once your order is picked and packed.
2. Tracking details – sent when the courier collects your parcel from our warehouse.

Delivery usually takes 1 to 3 business days, depending on your location. South Island and rural customers—you know the drill! During busy times (like the Christmas rush), delivery may take an extra 1 to 2 days.

Outer Island Deliveries

We love sending toys to the Outer Islands (e.g. Chatham, Kawau, Waiheke, Great Barrier)—thanks for shopping with us! We think you’ll find our delivery fees to these destinations very reasonable.

Delivery Fees

New Zealand’s geography makes courier costs a bit tricky, but we’ve worked hard to keep things fair. Our fees reflect not just distance, but also the care and packaging we put into getting your toys to you safely.

 

Auckland, Waikato & Bay of Plenty

• Flat delivery fee: $9.99 incl. GST

 

North Island – Northland, Taranaki, Gisborne, Hawke’s Bay, Manawatu, Wellington

Order Total (incl. GST)	Delivery Fee (incl. GST)
$0.00 – $99.99	$9.99
$100.00 – $199.99	$12.49
$200.00 and over	$14.99

 

South Island – Nelson, Marlborough, Tasman, West Coast, Canterbury, Otago, Southland & Chatham Islands

Order Total (incl. GST)	Delivery Fee (incl. GST)
$0.00 – $99.99	$9.99
$100.00 – $199.99	$14.49
$200.00 and over	$19.99

Important Notes

Toys101 is not responsible for:

• Delivery delays caused by courier network disruptions
• Orders sent to incorrect addresses due to errors entered at checkout

Damaged or Missing Orders

We want your experience with Toys101 to be joyful from start to finish. If your order arrives damaged—or doesn’t arrive at all—please let us know straight away.

When damage or loss occurs, we charge the courier company for the cost of replacing your items. But here’s the catch: we only have 7 days from the delivery date to make a claim. So we need your help—please contact us as soon as possible so we can sort it out quickly and get things back on track.

📧 Email: sales@toys101.co.nz
📞 Phone: 022 060 6622

Photos of any damage are super helpful and appreciated!