Sylvanian Families Elephant Family

Description

Meet the Elephant Family, Father Hugo Trunk, Mother Savannah Trunk, Brother Ivor Trunk and Sister Nellie Trunk.

Father Hugo Trunk is a lumberjack with the important job of keeping Sylvania clean and tidy. Every morning he uses his strong trunk and huge tusks to clear fallen trees from the forest, and every afternoon he rewards himself with a long mud bath and an even longer lie down!

Mother Savannah Trunk prefers to use her brain rather than her brawn! She has a wonderful memory and, much to the annoyance of her family, never forgets anything. That's good news when it comes to their birthdays, of course, but bad news when it comes to any bad behaviour!

Brother Ivor Trunk desperately wants to be a hockey player when he grows up. He has great stick control and, now that his trunk skills have improved so much, he also shows great promise in goal. His dad thinks he should still train to be a lumberjack, just in case!

Sister Nellie Trunk hates hockey, but loves ballet. The Sugar Plum Fairy is her favourite role and she practises the steps every chance she gets. She wears a beautiful pink tutu and satin ballet slippers - but only when her brother is not around!

Ages: 3+

Please note deliveries to the Outer Islands (Chatham, Kawau, Waiheke etc) may incur additional costs.

Orders received on Saturdays, Sundays and Public Holidays will be processed on the following business day. We aim to deliver your items as soon as possible but dispatch times indicated are subject to change.

CANCELLING YOUR ORDER

If you wish to cancel your order please contact us at sales@toys101.co.nz as soon as possible. If you cancel before your order is dispatched you will receive a full refund.

If your items have already been sent then your order can no longer be cancelled. Please follow the returns process once your order arrives and please note your delivery fee will not be refunded.

How can I change the delivery address of my parcel while it is in transit?

Using the New Zealand Post tracking tool (not the CourierPost Track & Trace page), you can redirect your parcel to another address or to a parcel pick-up point (within 75km of the original address) right up until your parcel receives an ‘Out for delivery’ or ‘Handover’ scan.

You can do this by clicking ‘Redirect my parcel’ or ‘Redirect to parcel to a pick-up point’ on the Tracking page.

To use this option, you need be signed into your New Zealand Post online account. If you don't have a New Zealand Post online account, you can sign up for one on their website.

Please see the CourierPost terms and conditions for a list of items the redirection service does not cover.

Can I provide delivery instructions for my parcels or provide authority to allow the courier to sign for and leave my Signature Required parcels?

Yes. In most cases, authority to leave can be given to items that require a signature, and delivery instructions can be added to items that don’t require a signature. You can do this any time up until the parcel is scanned "Out for Delivery" by clicking “Add delivery instructions” or “Leave my parcel” in the “Parcel details” section on the New Zealand Post Tracking page (not the CourierPost Track & Trace page).

Make sure the place you have specified is weatherproof, out of street view, and safe and easy for CourierPost's delivery driver to access.

To use this option, you need to be signed into your New Zealand Post online account. If you don't have one, you can sign up on their website.

In addition to this, you can complete a single, permanent Authority to Leave form which covers all parcels (excluding those on the exempt senders list). To complete this form, please download the form from CourierPost's Brochures and Downloads page.